Support.
One studio, one inbox. Write to us and a person replies; while processing is attended the studio answers on working days in Brisbane time.
Email yoda@yodalai.xyz. Include the space name as it appears in the app or on your desk, your phone model, the app build number from About, and what you expected to happen. Never send passwords, access codes or private images by email.
The quick answers.
- The app says recapture advised
- Follow the reasons it lists; each names the fix. A capture that is not good enough never counts toward your walkthroughs.
- The sign-in email did not arrive
- Check the address you typed and your spam folder, then request a new link; each link works once and only on the device that asked.
- Your plan, free months or renewal
- Your desk at veylet.com/account shows the same record as the app. App Store subscriptions are managed in Settings › Subscriptions; the terms are at /terms.
- Putting a walkthrough on your website
- The website guide has the paste location for each builder and a place to test the embed before you publish.
- Deleting your account
- In the app under Account, or on your desk under "Finishing, exporting or leaving". We complete it within 30 days; the privacy page says what is kept and for how long.
Guides.
Your first walkthrough · Website guide · The offer · Terms · Privacy