1. Before you capture, ask people and pets to leave the room, and check mirrors for reflections of anyone, including you.
  2. Put away documents, mail, photos, keys, medicines and valuables, and turn off screens.
  3. Get permission from whoever controls the home. If someone lives in it, such as a tenant, get the occupants’ agreement as well as the owner’s.
  4. Before you approve, walk the whole walkthrough and look for people, photos, documents and screens. Nothing checks this for you.
  5. Approve only when you have permission to capture the home and to publish this exact walkthrough. The box you tick before Approve and share, “I have the right to share this walkthrough.”, confirms both.

Veylet cannot give legal advice. The rules for rented homes and personal information depend on your state and your agency, so check with your agency or a legal adviser. How Veylet handles captures and your details is in the privacy notice.

If it doesn’t work

Found something private after sharing? Pause sharing straight away (see pause or turn off sharing), then email Veylet support with the listing’s name.

To have a walkthrough or capture removed, email Veylet support from the address on your account.